Office of Communications The Communications Office: prepares speeches, fact sheets and news releases for the Department; handles inquiries from the press and public; develops and prepares publications on insurance, securities and banking issues; coordinates NAIC issues and directs DISB's Consumer Outreach Program and the Financial Literacy 2000 Program; advocates for the Department on economic development issues; and conducts Fraud Public Education and Outreach Programs to increase the public's awareness of insurance, securities and banking fraud.